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Navigating a Nightmare Final Walk-Through

The final walk-through is typically the last step in buying a home and an exciting one. This is a last look at the home that’s about to become home to the homebuyers. But occasionally, the buyer is shocked to see that the home is not in the condition expected. While this can be upsetting, it does not need to be the end of the process.


Here are 5 steps for homebuyers to take if faced with a bad final walk-through.

1. Stay Calm – First step is to stay calm. It’s important to approach the situation without anger or passion. Not all issues are deal-breakers, and many can be resolved easily.

2. Document Everything – Take pictures and detailed notes of any issues encountered. This documentation will be important during conversations with the sellers and their agent.

3. Communicate Immediately – You and your agent should immediately reach out to the seller and their agent to discuss the challenges. You should also reach the escrow company and lender to delay the closing until the issues are resolved.

4. Negotiate Solutions – Be open to solutions. While time may be limited, common solutions might include repairs, reduction of sales price, or even a cash credit at the close.

5. Seek Legal Advice – Depending on the severity of the issues, consider consulting an attorney. A real estate attorney can offer guidance about how to proceed and protect your interests.

A challenging final walk-through doesn’t necessarily mean the end of the deal, but it should be taken seriously as well. Once you transfer title, getting compensation for a problem becomes far more difficult. Handle the issues before the close, when all parties are motivated to find solutions.

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Jen enjoys building long-term relationships with clients and believes it's important for people to understand the type of service they get with a true professional. She knows that if she provides excellent service, the rest will follow.

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